Administration, Commerce and Computer Technology (01)

Code: 5821 · 60 Credits · DVS

Program Overview

The Professional Sales program prepares students to work as Retail Sales Consultants in a wide range of retail environments.

Sales consultants work directly with customers to understand their needs and recommend appropriate products or services. The role goes beyond selling — it focuses on offering tailored solutions, providing professional advice, building trust, and developing long-term customer loyalty through personalized service.

Students also learn merchandising techniques, in-store product presentation, and after-sales service practices essential to maintaining customer satisfaction. Graduates may work in various retail settings, including chain stores, specialty shops, department stores, independent retailers, discount stores, and big-box stores.

Program Details

Length of Training: 900 hours

Credential: Diploma of Vocational Studies (DVS)

Schedule: Day or Evening sessions available